Terms of Service
These Terms of Service (these "Terms") set out the conditions for use of "Re:port Flow," the cloud-based document (business form) generation service (the "Service") provided by Monepla, Inc. (株式会社マネプラ; "we," "us," or "our"). Please read these Terms in full and use the Service only if you agree to them. This English text is provided for convenience; in the event of any discrepancy with the Japanese version, the Japanese version shall prevail.
Article 1 Application
- These Terms apply to the conditions under which the Service is provided and to all relations between us and users concerning use of the Service.
- Any individual provisions, guidelines, or additional conditions relating to the Service that we post on our website from time to time (the "Individual Provisions") form part of these Terms. If these Terms conflict with the Individual Provisions, the Individual Provisions prevail.
- If we and a user have entered into an individual agreement concerning the Service, that individual agreement prevails over these Terms to the extent of any conflict.
Article 2 Definitions
In these Terms, the following terms have the meanings set out below.
- "User" means an individual or corporation that uses the Service having agreed to these Terms.
- "Subscriber" means a User that has entered into a paid-plan use agreement with us.
- "Account" means the identification and authentication information required to use the Service.
- "Workspace" means a working area that can be created within the Service. Paid plans are, in principle, contracted and billed per Workspace.
- "User Data" means any and all data that a User uploads, inputs, generates, or transmits through the Service.
- "MCP" means the Model Context Protocol, the connection standard by which external clients such as AI assistants invoke functions of the Service; "MCP Server" means our server that supports MCP.
- "AI Client" means client software supporting MCP, such as Claude and other AI assistants and editors.
Article 3 Account Registration
- A person wishing to use the Service (an "Applicant") shall apply for registration by the method we prescribe, having agreed to these Terms.
- We may decline an application if we determine that the Applicant falls under any of the following, and we bear no obligation to disclose our reasons.
- The registration particulars contain falsehoods, errors, or omissions.
- The Applicant has previously breached these Terms.
- The Applicant is, or has a relationship with, Anti-Social Forces (as defined in Article 14).
- We otherwise determine that registration is not appropriate.
Article 4 Management of Account Information
- Users shall manage their Account information at their own responsibility and shall not allow any third party to use it, or lend, transfer, change the name on, or sell it.
- Users bear responsibility for any damage arising from inadequate management of Account information, errors in its use, or its use by a third party, and we bear no responsibility for such damage.
- Where unauthorized use of an Account is suspected, we may temporarily suspend use of that Account without prior notice to the User.
Article 5 Fees and Payment
- Fees, the billing structure, payment timing, and payment methods for the Service are as we separately prescribe. Details are as stated in the Notation Based on the Act on Specified Commercial Transactions (Japanese) and on the pricing page of our website.
- Fees are payable in advance and are invoiced for each billing period, counted from the date the agreement takes effect.
- If payment is delayed, we may suspend use of the Service or terminate the use agreement. We may also claim late-payment damages at the rate prescribed by law.
- Fees already paid are non-refundable for any reason, except where the cause is attributable to us or where a refund is mandatory under applicable law.
Article 6 Cancellation
- Users may cancel the use agreement for the Service by the method we prescribe.
- Where cancellation is requested, the Service remains available until the last day of the then-current billing period. Cancellation takes effect on that last day, and no pro-rata daily or monthly refund is made for cancellation partway through a period.
- After cancellation, documents whose retention is required by law are retained by us for the prescribed period.
Article 7 Prohibited Conduct
In using the Service, Users shall not engage in any of the following.
- Conduct that violates laws or public order and morals.
- Conduct connected with criminal acts.
- Conduct that infringes the intellectual property rights, portrait rights, privacy, reputation, or other rights or interests of us, other Users of the Service, or third parties.
- Conduct that destroys or interferes with the functions of the servers or networks of the Service.
- Conduct that risks interfering with the operation of our services.
- Attempting unauthorized access, or wrongfully obtaining or using authentication information.
- Reverse-engineering, decompiling, or disassembling the Service.
- Reproducing, reposting, transferring, or reselling all or part of the Service.
- Using the Service commercially in a manner we have not approved in advance.
- Any other conduct we deem inappropriate.
Article 8 Intellectual Property Rights
- Copyrights, trademark rights, patent rights, and other intellectual property rights in all works comprising the Service (including but not limited to programs, documentation, images, designs, and trademarks) belong to us or to the third parties holding those rights.
- Copyrights and other intellectual property rights in design templates and output files created or edited by a User on the Service belong to that User or to a third party designated by that User.
- The licence to use the Service granted under these Terms does not mean a transfer or licence of our or any third party's intellectual property rights in the Service.
Article 9 Handling of User Data
- Rights in User Data belong to the User that transmitted it, and we acquire no such rights.
- Users agree that we may store, reproduce, display, and analyse User Data to the extent necessary for the purposes of providing, maintaining, and improving the Service, addressing defects, and taking backups.
- The handling of personal information is governed by our separately established Privacy Policy.
- Users may connect to the MCP Server from an AI Client and use the Service through natural-language instructions. In that case, Users agree that User Data is transmitted and received between the AI Client and the MCP Server to the extent necessary to process the request and return the response. The scope of User Data handled by the MCP Server, authorization (OAuth), and how to disconnect are as set out in Article 11 of the Privacy Policy.
- In providing the Service we use cloud infrastructure and other services supplied by operators located in the United States, and the handling of User Data may involve cross-border transfers of data. The physical storage location of User Data and matters relating to overseas subcontractors are as set out in Article 5 and Article 11 of the Privacy Policy.
- We do not use User Data handled through the Service (including via the MCP Server and AI Clients) to train AI or machine-learning models. Nor do we provide such User Data or its logs to Anthropic or any other AI provider or third party in a form that allows them to use it for their own purposes.
Article 10 Modification, Suspension, and Discontinuation
- We may modify the content of the Service, or temporarily suspend its provision, without prior notice to Users.
- Where we permanently discontinue all or part of the Service, we will notify Users with a reasonable period of notice.
- We are liable for damage caused to Users by modification, suspension, or discontinuation under this Article only to the extent set out in Article 13 (Damages).
Article 11 Termination of the Use Agreement
We may terminate the use agreement, or suspend all or part of the User's use of the Service, without prior notice where a User falls under any of the following.
- The User breaches any provision of these Terms.
- It becomes clear that the registration particulars contain false facts.
- A petition is filed for suspension of payments, insolvency, commencement of bankruptcy proceedings, commencement of civil rehabilitation proceedings, or the like.
- We otherwise determine that it is not appropriate for the User to continue using the Service.
Article 12 Disclaimers
- We do not warrant, expressly or impliedly, that the Service is free from factual or legal defects (including defects, errors, bugs, or infringements relating to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, or security).
- We are liable for damage caused to Users arising from the Service only to the extent set out in Article 13 (Damages), and bear no liability beyond that.
- Users are themselves responsible for verifying the accuracy, legality, and commercial validity of documents, PDFs, and other outputs generated using the Service.
- Where a User uses the Service through an AI Client, we do not warrant, expressly or impliedly, how that AI Client interprets the User's instructions, or the accuracy, appropriateness, or conformity to the User's intent of the content generated or output. Responses and outputs of an AI Client depend on technology supplied by that AI Client's provider, and Users shall verify the content at their own responsibility before use.
Article 13 Damages
- Where we owe a User damages, the damages covered are limited to ordinary damages actually incurred by that User; we bear no liability for damage arising from special circumstances, even where we foresaw or could have foreseen them.
- The aggregate amount of damages we bear under the preceding paragraph is capped at the total fees for the Service actually paid to us by that User during the twelve (12) months preceding the occurrence of the damage.
- The preceding paragraphs do not apply where the cause is our wilful misconduct or gross negligence.
Article 14 Exclusion of Anti-Social Forces
Users represent and warrant that they are not, and will not in the future be, an organized crime group, a member of an organized crime group, a person for whom fewer than five years have passed since ceasing to be such a member, a quasi-member of an organized crime group, a company related to an organized crime group, a corporate racketeer, a group engaging in criminal activities under the pretext of conducting social campaigns, a crime group specialized in intellectual crimes, or any equivalent person (collectively, "Anti-Social Forces").
Article 15 Amendments to these Terms
- We may amend these Terms in accordance with Article 548-4 of the Civil Code of Japan where the amendment falls under either of the following.
- The amendment conforms to the general interests of Users.
- The amendment does not contravene the purpose of the use agreement for the Service and is reasonable in light of the necessity for the amendment, the appropriateness of the amended content, and the circumstances of the amendment.
- Where we amend these Terms under the preceding paragraph, we will make the amended Terms and the date they take effect known to Users at least seven (7) days before that date, by posting within the Service, by email to the registered email address, or by another method we deem appropriate. However, for amendments that are materially disadvantageous to Users, we will do so at least thirty (30) days before that date.
- A User who uses the Service after the amended Terms take effect is deemed to have agreed to the amended Terms.
Article 16 Notices
Notices from us to Users concerning the Service are given by posting within the Service, by email to the registered email address, or by another method we deem appropriate.
Article 17 Governing Law and Jurisdiction
- These Terms are interpreted and applied in accordance with the laws of Japan.
- Any dispute arising between a User and us in relation to the Service or these Terms is subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance, depending on the amount in dispute.
Enacted: January 1, 2025
Last updated: June 5, 2026